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Privacy

Your Privacy is Our Priority

Privacy Policy

Who We Are

Our website address is: https://dpdesk.com.

This site provides information about its Privacy Policy regarding the processing and protection of personal data of users and clients that may be collected through browsing or contracting services via the website https://dpdesk.com.

In this regard, compliance with current regulations on personal data protection is guaranteed, as reflected in the Organic Law 3/2018 of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (LOPD GDD). It also complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons (GDPR).

Using this website implies acceptance of this Privacy Policy as well as the terms included in the Legal Notice.

Contact:
Company name: DPDESK
Email: info@dpdesk.com
Website: dpdesk.com

Principles Applied to Data Processing

When processing your personal data, the following principles will be applied in accordance with the requirements of the new European data protection regulation:

  • Lawfulness, fairness, and transparency principle: Your consent will always be required for the processing of your personal data, which may be for one or more specific purposes that will be clearly communicated to you in advance.
  • Data minimization principle: Only the data strictly necessary for the intended purpose(s) will be requested.
  • Storage limitation principle: Data will be kept only for as long as strictly necessary for the intended purpose(s). You will be informed of the corresponding retention period according to the purpose. In the case of subscriptions, inactive records will be periodically reviewed and deleted after a reasonable period.
  • Integrity and confidentiality principle: Your data will be processed in a way that ensures its security, confidentiality, and integrity. Necessary precautions are taken to prevent unauthorized access or misuse of user data by third parties.

Collection of Personal Data

It is not necessary to provide any personal data to browse dpdesk.com. However, you may provide personal data in the following cases:

  • When contacting us through contact forms or by sending an email.
  • When posting a comment on an article or page.
  • When subscribing to a form or newsletter managed directly by dpdesk.com or with third-party support.

Your Rights

You are informed that regarding your personal data, you have the right to:

  • Request access to the stored data.
  • Request rectification or deletion.
  • Request restriction of processing.
  • Object to the processing.
  • Request the portability of your data.

The exercise of these rights is personal and must therefore be carried out directly by the data subject, meaning that any client, subscriber, or collaborator who has provided their data at any time may request information about the data stored and how it was obtained, request rectification, request data portability, object to processing, limit its use, or request the deletion of such data from the site's files.

To exercise your rights of access, rectification, deletion, portability, and objection, you must send an email to info@dpdesk.com along with legally valid proof of identity, such as a copy of your ID card or equivalent.

Purpose of Personal Data Processing

When you connect to the website to send an email, comment, article, subscribe to the newsletter, or make a purchase, you are providing personal information. This information may include personal data such as your IP address, full name, physical address, email address, phone number, and other details. By providing this information, you give your consent for it to be collected, used, managed, and stored by dpdesk.com solely as described in this Privacy Policy.

The personal data and the purpose of processing by dpdesk.com vary depending on the data collection method:

  • Contact, comment, or publication forms: dpdesk.com requests personal data which may include: full name, email address, phone number, and your website address in order to respond to your inquiries.
    For example, this data is used to respond to your messages, questions, complaints, comments, or concerns related to the information included on the website, the services provided through the website, the processing of your personal data, legal texts published on the website, or any other query that may not be subject to the site’s terms or service agreements.
  • Content subscription forms: dpdesk.com requests the following personal data: full name, email address, phone number, and website address to manage the subscription list, and to send newsletters, promotions, and special offers.

The data you provide on the site will be hosted on servers belonging to OVH HISPANO SL, located at C/ Alcalá 21, 5th floor, 28014 Madrid, Spain, or on servers of other subsidiaries of the OVH GROUPE SA group, depending on availability and geographic convenience.

There are additional purposes for which dpdesk.com processes your personal data:

  • To ensure compliance with the conditions set forth in the Legal Notice and applicable laws. This may include the development of tools and algorithms to help this website guarantee the confidentiality of the personal data it collects.
  • To support and improve the services offered by this website.
  • To analyze browsing behavior. Other non-identifying data are collected through the use of cookies that are downloaded to your device when you browse the website. The characteristics and purposes of these cookies are detailed in the Cookie Policy.
  • To manage social media. The Owner maintains a presence on social networks. If you become a follower on the Owner’s social networks, the processing of personal data will be governed by this section, as well as by the terms of use, privacy policies, and access regulations of the relevant social network, which you will have previously accepted.

You can review the privacy policies of the main social networks at the following links:

  • Facebook
  • YouTube
  • Instagram

dpdesk.com will process your personal data to properly manage its presence on social networks, inform you about its activities, products, or services, as well as for any other purpose permitted by the regulations of each social network.

Security of Personal Data

To protect your personal data, all reasonable precautions are taken and industry best practices are followed to prevent its loss, misuse, unauthorized access, disclosure, alteration, or destruction.

The website is hosted on OVH GROUPE SA, OVH HISPANO SL, or an affiliated company depending on geographic availability. The security of your data is guaranteed, as they take all necessary security measures. You can review their privacy policy for more information.

Comments

When visitors leave comments on the website, social media, or via email, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to check if you are using it. The Gravatar service privacy policy is available at https://automattic.com/privacy/. After your comment is approved, your profile picture will be visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (GPS EXIF). Visitors to the website can download and extract any location data from images on the site.

Cookies

To ensure this website functions properly, it uses cookies — information stored in your web browser. These are used to keep your session active, remember visitor preferences, the language in which the site is displayed, and to perform anonymous statistics such as impression counts.

If applicable: If you leave a comment on our site, you may opt-in to save your name, email address, and website in cookies. These are for your convenience so you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If applicable: If you have an account and log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

If applicable: When you log in, we will also set up several cookies to save your login information and screen display preferences. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If applicable: If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after one day.

Content from Other Websites

Pages and/or articles on this website may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in exactly the same way as if you had visited the other website.

These websites may collect your data, use cookies, embed third-party tracking systems, and monitor your interaction with the embedded content, including tracking your interaction if you have an account and are logged into that website.

We use Google services to generate statistics and personalized ads tailored to the visitor’s experience. You can see how this data is handled on Google’s page.

Website Browsing

When browsing dpdesk.com, non-identifying data may be collected, which can include your IP address, geolocation, a record of how services and sites are used, browsing habits, and other data that cannot be used to identify you.

The website uses the following third-party analytics services:

  • Google Analytics
  • Google AdSense
  • DoubleClick by Google
  • Gravatar

The information obtained is used to gather statistical data, analyze trends, manage the site, study browsing patterns, and collect demographic information.

Who We Share Data With

If applicable: If you request a password reset, your IP address will be included in the reset email.

How Long We Retain Your Data

If applicable: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve follow-up comments automatically instead of holding them in a moderation queue.

For users who register on our website (if applicable), we also store the personal information they provide in their user profile. All users can view, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also view and edit that information.

What Rights You Have Over Your Data

If you have an account on this site or have left comments, you can request an exported file of your personal data we hold, including any data you have provided. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.

Changes to the Privacy Policy

dpdesk.com reserves the right to modify this Privacy Policy to adapt it to legislative or jurisprudential updates, as well as industry best practices.

These policies will remain in effect until they are replaced by duly published updates. It is your responsibility to stay informed of any changes to these policies, which will always be available on our website.